VA applications backlog increases

Published On: Aug 18 2014 04:52:52 AM EDT

The Veterans Administration saw a backlog of veterans' health care applications.  

The Atlanta Journal-Constitution reports the administration created an online program in 2010 to help with applications.  It was described to be a way to apply for benefits that was quick and easy, but the backlog of applications still grew.  Applications backlogged climbed to nearly 848,700.  That was by the year 2012. 

For thousands of veterans their applications were still pending when they died.  Atlanta-based program analyst Kimberly Hughes discovered this was the case for as many as 47,786 veterans.  Applications pending include those that need proof of service and required financial information. 

According Philip Matkovsky, assistant deputy under secretary for health for administrative operations, there could be duplicate applications in the backlog.  Matkovsky says the duplicates would be from a more than a decade old information system. 

Matkovsky says workers have been asked to contact those with pending applications. 


The views expressed below are not those of News4Jax or its affiliated companies. By clicking on "Post," you acknowledge that you have read the Terms of Service and your comment is in compliance with such terms. Readers, please help keep this discussion respectful and on topic by flagging comments that are offensive or inappropriate (hover over the commenter's name and you'll see the flag option appear on right side of that line). And remember, respect goes both ways: Tolerance of others' opinions is important in a free discourse. If you're easily offended by strong opinions, you might skip reading comments entirely.

blog comments powered by Disqus